Payment Policy

Welcome to SheLanz! We are committed to providing you with 100% authentic products alongside a safe, seamless, and convenient shopping experience. Please review our payment terms and conditions below.

​1. Accepted Payment Methods

To make your checkout smooth, we accept the following payment options:

​Cash on Delivery (COD): Pay in cash when your package arrives at your doorstep (conditions apply).

​Mobile Banking: bKash, Nagad

  1. Advance Payment & Delivery Charges

​Delivery Fee: To confirm orders and prevent fraudulent bookings, a non-refundable advance delivery charge is required for Cash on Delivery orders:

​Inside Dhaka: 80 Tk

​Outside Dhaka: 130 Tk

Official Payment Accounts:

We only accept manual payments through the following official Personal accounts:

​bKash (Personal): 01894410204

​Nagad (Personal): 01734503766

Apart from these two numbers, SheLanz does not accept payments through any other account or medium. If any new payment method is introduced in the future, it will be formally announced only on our Official Facebook Page and Official Community Group. SheLanz will not be responsible for any transactions made to unverified numbers.

​3. Payment Verification

​If you make a manual payment via mobile banking (bKash/Nagad), please submit the Transaction ID (TrxID) and your sender phone number during checkout.

​Once our team verifies the transaction, your order status will change to “Processing,” and you will receive a confirmation via SMS or Email.

​4. Payment Security & Data Privacy

​SheLanz prioritizes the security of your financial data.

​All online transactions are processed through encrypted, secure payment gateways. We never store your personal PINs, OTPs, or credit card CVV details.

​5. Currency & Pricing

​All product prices listed on our website are in Bangladeshi Taka (BDT).

​Applicable delivery charges will be added to the total product price at checkout.

  1. Pre-Orders & Special Items: Certain products or high-value pre-orders may require 60% or full advance payment, which will be specified during checkout.
  2. Refunds & Cancellations

​If an order is canceled due to product unavailability or an issue on our end, any advance payment made will be fully refunded to your original payment method (bKash/Nagad/Bank Account) within 7–10 working days.

​Contact Us

For any payment-related inquiries or issues, feel free to reach out to our customer support team:

​Official Whats App :  01894410204

​Email: shelanzstore@gmail.com 

​Facebook: https://www.facebook.com/share/1ENYma5XdS/ 

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